Returns & Exchanges
At TravisMathew, we want you to be completely satisfied with your purchase, which is why we offer free returns and exchanges within 30 days of the original purchase date for all unworn and unwashed items. Simply use our online portal to generate a prepaid shipping label and ensure your gear is ready for its next round.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to locate your purchase and select the items you wish to return or exchange.
- 2.Select Resolution
Choose whether you would like to receive a full refund to your original payment method or exchange the item for a different size, color, or style.
- 3.Pack and Label
Print your prepaid shipping label and securely package your items in the original shipping box or a similar mailer, ensuring all original tags are attached.
- 4.Ship It Back
Drop off your package at the designated carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 7-10 business days.